Privacy and personal information

We collect the information needed for your care: identification, contact details, medical and dental information relevant to the safety and quality of care.

Your information is used to organize appointments, maintain the clinical record, deliver care, follow up and communicate as needed for your care.

Your information is only shared when necessary for care, for a referral to another professional, for collaboration with the laboratory, or when required by law.

Reasonable technical and organizational measures are in place to protect your information against loss, unauthorized access, modification or unintended disclosure.

You may request access to your information or correction of inaccurate details. An identity check may be required before processing the request.

Your consent is required to transmit certain information or documents (specialist referral, transmission to the laboratory, electronic communications). You may withdraw your consent for purposes not essential to care.

Communications by email, SMS or web form may involve risks inherent to digital transit. The information transmitted should be limited to what is necessary for the request. For particularly sensitive information, an in-person or phone exchange may be preferable.

For any question regarding privacy, access to or correction of your personal information, or data security, you may contact the De Facto Dental Studio's person responsible for the protection of personal information by phone or email. De Facto Dental Studio operates under the laws applicable in Quebec and Canada, in particular the Act respecting the protection of personal information in the private sector (Law 25) and PIPEDA at the federal level.